Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information when you use ConnectoBond's financial education services.

Last updated: March 15, 2025

Information We Collect

When you interact with ConnectoBond, we gather specific information to provide better financial education services. This happens through various touchpoints during your learning journey.

  • Personal details you provide when creating an account or enrolling in courses
  • Learning progress data to track your educational development
  • Communication preferences and feedback you share with us
  • Technical information about how you access our platform
  • Payment information when you purchase educational materials or services

We only collect information that directly supports your learning experience. Nothing gets stored without a clear educational purpose.

How We Use Your Information

Your data helps us create a personalized learning environment. Every piece of information serves specific educational functions that benefit your financial literacy journey.

We use collected information to customize course recommendations, track your progress through different modules, and send relevant updates about new educational content. Your learning patterns help us improve our teaching methods.

Communication happens through your preferred channels. We might send course updates, remind you about upcoming sessions, or share new resources that match your interests. You control these preferences completely.

Information Sharing and Third Parties

ConnectoBond doesn't sell your personal information. Period. We only share data in specific situations that directly benefit your educational experience or comply with legal requirements.

Educational partners sometimes receive anonymized data to help improve course content. Payment processors handle transaction details securely. Technical service providers might access system logs for maintenance purposes.

If we ever need to share identifiable information, you'll receive clear notification first. This might happen for legal compliance or if another educational institution takes over course delivery.

Your Rights and Control

South Korean privacy laws give you specific rights over your personal information. We've designed systems that make exercising these rights straightforward and hassle-free.

Access Your Data

Request a complete copy of all personal information we have stored about you, including learning records and communication history.

Correct Information

Update any incorrect or outdated personal details directly through your account settings or by contacting our support team.

Delete Account

Remove your account and associated data completely from our systems, though some records may remain for legal compliance.

Limit Processing

Restrict how we use your information while maintaining access to essential educational services you've enrolled in.

To exercise any of these rights, send a detailed request to our privacy team. We'll respond within 30 days and guide you through the entire process.

Data Security and Protection

Financial education involves sensitive topics, so we've implemented multiple security layers. Your information gets encrypted during transmission and storage using industry-standard protocols.

Our servers operate in secure facilities with restricted physical access. Regular security audits help identify potential vulnerabilities. Staff members receive ongoing training about data protection best practices.

Despite these measures, no online system offers perfect security. We'll notify you immediately if any data breach affects your personal information, along with steps to protect yourself.

Data Retention

We keep your information only as long as necessary for educational purposes or legal requirements. Active learning records stay accessible throughout your enrollment period.

After course completion, we maintain basic progress records for two years to support continued learning or credential verification. Marketing communications get deleted immediately when you unsubscribe.

Financial transaction records remain stored for seven years to comply with South Korean business regulations. All other personal data gets deleted according to our standard retention schedule.

International Data Transfers

Some educational content and technical services operate from servers outside South Korea. When we transfer your information internationally, we ensure adequate protection measures are in place.

These transfers happen only with service providers who meet strict data protection standards. We use contractual safeguards and monitor compliance regularly to maintain your privacy rights.

Changes to This Policy

Educational technology evolves quickly, so we update this privacy policy occasionally. Significant changes get announced through email and prominent notices on our platform.

Minor updates happen without individual notification, but we always post the latest version here with clear revision dates. Check back periodically to stay informed about our privacy practices.

Privacy Questions and Concerns

Have questions about how we handle your personal information? Our privacy team is here to help with any concerns or requests.

Email: contact@connectobond.com

Phone: +82432331101

Address: 619-1 Gayang 1(il)-dong, Gangseo-gu, Seoul, South Korea

We typically respond to privacy inquiries within 48 hours during business days.